Privacy Policy

Last updated: April 5, 2026

At NoovaPro (“we,” “us,” or “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you use our service at noovapro.shop.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use the service:

Information You Provide

  • Account information: Name, email address, and password when you create an account
  • Payment information: Billing details processed securely through our payment partners (we do not store full card numbers)
  • Communications: Messages you send us via email, WhatsApp, or contact forms
  • Device information: Device type and credentials you register to use the service

Information Collected Automatically

  • Usage data: Channels viewed, features used, and session duration
  • Technical data: IP address, browser type, device identifiers, and operating system
  • Cookies & tracking technologies: As described in Section 6 below

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the NoovaPro streaming service
  • Process your subscription payments and send billing confirmations
  • Create and manage your account and verify your identity
  • Send service-related notifications, including subscription renewals and technical alerts
  • Respond to your inquiries and provide customer support
  • Monitor for fraud, abuse, or violations of our Terms of Service
  • Comply with legal obligations and enforce our agreements
  • Analyze usage trends to improve service quality

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Payment processors: To complete billing transactions securely
  • Service providers: Trusted partners who assist in operating our platform (e.g., hosting, analytics), bound by confidentiality agreements
  • Legal requirements: When required by law, court order, or governmental authority
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the service. Upon cancellation, we may retain certain data for up to 90 days for fraud prevention and legal compliance purposes, after which it is securely deleted or anonymized.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL/TLS encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. We use:

  • Essential cookies: Required for the website to function (session management, authentication)
  • Analytics cookies: To understand how visitors use our site (e.g., Google Analytics)
  • Marketing cookies: To measure the effectiveness of our advertising campaigns

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Your Rights (GDPR & Privacy Laws)

Depending on your location, you may have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data (“right to be forgotten”)
  • Right to restrict processing: Request that we limit how we use your data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@noovapro.shop. We will respond within 30 days.

8. Children’s Privacy

The NoovaPro service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be processed and stored in countries outside your own. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the service after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: